Our Reviews

I've been completely satisfied with the service received on my Traverse from Jim Shorkey's dealership. They were able to quickly diagnose the issues with my auto and expertly repair them.

Great staff and service from this location. It’s not everyday you get service on your vehicle but both times I have been here the staff has been amazing. Glad to find a new place to service my vehicle.

Great service. Quick and efficient.

Always quick and reliable service.

Shaine was my service advisor he was very good answered my questions about a previous service

Buying a car can be very stressful trying to decide what you want and on top of that making sure you get what you want at a price you can afford. And that’s exactly the experience I had buying my car. My salesman/friend Greg Gray and the Management here at Jim Shorkey took the time to make me feel at ease as I brought my wants and needs to the table and told them what I wanted and what I could spend and they were able to make adjustments to meet my expectations and more and we both felt like we got a great deal. No games no gimmicks just straight to point. Highly recommend giving them a shot.

Great service

Our first time experience was very good. Anthony Tanilli is an excellent sales consultant. He works with you to get what you want, very personable and easy to talk to. I would recommend anytime. David Miller Finance Director also was very personable and easy to talk to. Explained everything was quick getting paperwork done.

They did what you would expect a dealer to do. They always go above and beyond.

They did a good job and fast

Hands down THE best experience I've ever had buying a vehicle! Anthony had sold my son a truck a few years ago. My son likes and trusts Anthony so much that he reccomended him to me. Anthony's style is non pressure. His passion is helping people. He literally listens to your wants and needs and works accordingly to give the most efficient, yet effective experience and you go home happy and more than satisfied with your purchase and the financials. I'll never buy from another vehicle salesman again!

Very satisfied

Very smooth process

Not a long wait,1 hour and 15 minutes for emissions,oil change and inspection.

Loaner vehicle went fine, dropped truck off to check for prior check engine light and steering wheel hands free voice not working. Said they did 2 updates and picked truck up and it still doesn't work right

Real nice waiting area, staff did excellent job keeping me informed.

Wanted to do 5 stars it would not work

Cole is a great person to work with in buying a car. He was knowledgeable and kind.

It was a very positive experience, starting with the salesman I worked with, Jacob Valvano. He was thorough and a great salesperson—I hadn't expected to make a deal that day.

Easy to schedule service, friendly staff, treat you right-service done on time and correctly

I have been going to this dealership for years and I have never had any problelms or difficulties whatsoever!

Clean building, friendly staff.

I was very pleased with the service, people was very friendly and courteous.

Oil change

Shane and Art are rock stars.

It was fine,thanks

While my experience with Bob Fox was excellent, I have a slight concern with the paperwork part of the transaction. I think I was offered to buy "insurance" and this offer to buy was mixed in with normal closing on the purchase. I think this offer was made via a tablet computer and I think I signed "declined". Let me be clear, I do not want any "insurance". I suggest do the closing paperwork first and then offer the insurance.

I arrived a bit early, but they got me right in. Did my oil change and then recommended filter changes. Got those taken care of and I was done and on my way within 1.5 hours. Thanks!

It was okay. I was disappointed that because we finished up the paperwork after hours that no one went over all the features of our car or how to set up the app.

I was kept informed with the progress of my appointment.

Not at all happy my truck was in for a oil change after the service was completed I was advised I need a tire pressure sensor Iam thinking no big deal I have a warranty that I was told at time of purchase my truck I had zero deductible unless I had repairs done outside of Jim shorkey murrisville Chevy with that being said they tell me it’s going to cost 155 dollars this is where Iam very unhappy I was told specifically at time of purchase of truck how the warranty worked and I was not told the truth not a happy customer at all and I will not be back or recommend this dealer ship to any one else and the shameful part is I’ve had four people that I recommended to buy cars from shorkey Chevy hopefully they don’t get screwed over like I did

Got oil and tires rotated took about 2 hours

Dave was great! he kept popping in and updating me on the course of action!

It was a great experience from start to finish. My salesman Anthony Tanilli went above and beyond.

Excellent service

I had a great experience with the all the staff I came in contact with at Shorkey, especially Jacob Valvano, Ricky Juarez, Shane, and Christian Forquet.

The service advisors are friendly and very knowledgeable about their jobs. The dealership is top notch and very well maintained. I always get great service when I come to dealership. Everyone there is professional and great to speak too. Especially Greg Gray Jr.

great experience, service advisor Dave is great to deal with and service team is outstanding. Easy to schedule service and service done in time frame given.

Great service people and got right on my truck and resolved the problem and out in no time

It took entirely too long for a LOF and tire rotation. Why give a customer a 9 am appointment when the vehicle is not going to be touched until 10 am? I saw my truck sitting in the drop off area for a full hour until it service began.

Shaine was very thorough and helpful and kept me updated all during the service

Fast service

As always excellent I've dealt with this dealership for over 25 years

Shorkey is amazing all the time! Anthony is amazing. You should always see Anthony. He will make everything right and make you feel at home. Go see Anthony and let him get you Your Deal Your way! See you in 3 years!

I routinely bring my vehicle to Shorkey Chevrolet in Murrysville for service. The team there always does a great job for me! Recently, I had an unusual situation with my vehicle that required immediate attention. I contacted David Wingard, and with a sense of urgency, he arranged for me to bring my car in that same morning. I realize this isn’t always possible, but David was very professional and understanding in helping to resolve the problem. Thanks to David and everyone at the dealership!

Easy scheduling. Convenient customer service. Comfortable waiting area. Service was done timely

Completed oil change and tire rotation in acceptable time and I was on my way.

pleasant interaction with Dave Wingard arranging for service. thorough and friendly, competitive pricing, reasonable time consumption.... overall high recommendation

Quick turnaround.

Scheduled on-line appointment. Arrived a few minutes early, was taken in right away. Service advisor confirmed that I wanted my rear brakes replaced. Was at the dealership a little over an hour. Very satisfied returning customer.

Very convenient and fast service. I was in for an oil change and tire rotation.

My salesman was very informative, friendly, and easy to work with. I would recommend him to anyone. The finance team was also very productive. Overall my experience was very good!

Quick and easy very polite staff and salesman will recommend this Dealership to friends

I was ready to leave Jim Shorkey of Murrysville ; but Mike Disantis is the reason I’m not leaving!!! I will continue taking my vehicles there along with other people I’ll tell , THANK YOU MIKE!!!

John Matta (Salesman) took the time to understand what we were looking for and showed us the exact car my wife had in mind. Christian (Finance) took us through the paperwork, and explained every option. He made sure we understood everything and took his time answering our questions.

Every thing was completed in a timely manner. Plus they washed my truck.

These folks are great. I had a situation, and Shaine took care of it right away for me. I own 4 Chevys and I take them nowhere else for service.

Nick is a great salesman. He explained everything about my truck to me. He really knows his product. The sales Manager was very nice and helpful. And when I got into the finance office he was very quick and didn't try to push any extras on me. He explained them but was not pushy. I had a very good experience with everyone that was involved. I highly recommend Jim Shorkey Chevrolet.

Was not at the dealership long and staff was friendly.

Nick Bezjak was awesome! He was so patient, kind, funny, knowledgeable and down to earth. He listened and helped us work out a great deal. I truly did trust him to guide me through the process and honestly if it wasn’t for him I probably wouldn’t have left with a car that day. I fully intended on looking at another car elsewhere but Nick was really so awesome and cool I didn’t want to take my business elsewhere. He truly made the experience great and not just an expected car salesman interaction. It’s only been like two days but I’m telling everyone to buy a car from Nick he’s the best!!!

Jacob, our salesman was fantastic. The process was smooth and painless! We will definitely be back and send our friends!

The service work was completed with no issues.

Work with two very good salesmen both understood what we wanted to accomplish. And Bob Fox really helped us. Finance gentleman was very good at his job.

service was fast people were nice

Everyone was very friendly and accommodating.

Overall I was pleased with my service. My only issue is that my car service wasn't started until 1hr after my scheduled appointment.

The salesperson did all he could to make my buying process the best out of all the other Chevrolet dealerships.

As always, attentive, professional l, done in a reasonable time.

fix problem

I had what I thought was an oil and filter appointment for 7/29 but your scheduler had it the following Monday. Your shop was extremely busy but after a short wait performed the service requested. Thanks for covering my and your scheduler’s mistake.

SUPER EXPERIENCE!!! ALWAYS FRIENDLY AND THOROUGH!!!

John in sales is the man! Got me into a really reliable car and I couldnt be more pleased! David in finance also really helped to get me into the best plan possible. I will be recommending to everyone I know!

Quick

Took my car in for its first service appointment. Everyone was very courteous and my car was done in a very timely manner.

Was looking to trade in and found a vehicle that I wanted and like

Inspection was quick and easy and they kept me well informed.

I had a great visit and buying experience. My salesperson PJ Pryor was exceptional both during my driving and sales experience, but also with my post sale and vehicle delivery. He was excellent and a pleasure to work with.

THE SALESMAN DID NOT PRESSURE ME. THAT WAS APPRECIATED.

Always excellent service, fast and keeping customers informed during process

Jennine is polite, friendly and professional

Fast service and courteous!

They did a great job and it was ready fast. Thought they would need car longer to get the part in.

very nice service manager

Mike and PJ were very great !!

It was great Mike Airgood was our salesman and has been for many years!

Shorkey is our 'go-to' shop both for getting vehicles and for keeping them maintained. The shop is reliable and the service people are trustworthy. The sales department is terrific, especially Anthony Tanilli, and we feel blessed to have a great relationship with what we consider 'our' dealer.

Staff is courteous, knowledgeable and efficient.

Brandon was very helpful in helping me pick out the car I needed. Only complaint I have is really didnt want the sirius radio package at 299. for 3 years. was told I couldnt deleted it. Couldnt figure out if that is an add on why couldnt it just not be set up. really dont like being forced to pay for something I dont really want and if I did pretty sure I could have gotten it cheaper on my own.

Great service professionals who were very communicative and provided all the information I needed in an easy-to-understand way. They took my truck in at the scheduled time, and had it completed before I expected.

Mike found me the exact truck I was looking for and processed the order quickly. Very much satisfied.

I thouth it took to long

The service team are always great, and dependable.

Mike Airgood was very professional and courteous. He did his best to answer all of my questions. He worked hard to secure a deal with me. I would recommend him to others I know looking for a vehicle. Mike keep up the good work.

This is our 4th purchase at this dealership. All of them were with Johnny Matta. We appreciate his helpfulness and through the years , his friendship. We will always recommend Johnny and this dealership to our family and friends. Ed & Lois Taylor

Jacob Valvano was my sales associate. He met my wife and I at the door of the dealership on March 25th. We arrived without notification to order a car. Jacob walked us through the process efficiently and professionally and kept me as informed as I believe was possible through the long wait for my car to arrive in Murrysville. Jacob shared our enthusiasm and handled the delivery as professionally as he did the ordering. The finance manager, Brian Savinda, wasted no more of our time than was absolutely necessary during the paperwork phase of taking ownership. He presented options for extended maintenance/care items but did not try and "hard sell" any of them. As far as my experience with the personnel that I had direct contact with at the dealership I could not have been more pleased. One more thing I feel should be mentioned: At our initial visit while Jacob walked us around the dealership showing us the location of the various departments every member of the team we ran into or across acknowledged us with a wave and a smile. It went a long way to giving us a feeling of confidence that we would be well taken care of going forward.

I have another appointment scheduled for Oct. 8th. This will be my 4th trip in for the same issue, only this time I have to leave the vehicle and take a rental. I understand some issues are hard to diagnose, but 4 trips ? The cost is covered by warranty this time, but what about the next. Currently not very happy.

Explanation of ‘excellent’ service should be sufficient.

Easy scheduling and friendly service

I was very happy with my purchase, and the team who made it easy.

Scheduling the appointment online was easy. Also the drop off and picking up the vehicle was easy

Always helpful kind and quixk

I had a tire with a leak in it. service fitted me in

quick and easy

Got my last two trucks off P J Pryor very professional easy to talk to always makes things happen for me

Fast, friendly, experienced staff

The staff I encountered were very friendly and helpful . The service was completed in a timely manner.

My inspection and routine care was completed. Outcome was discussed with me.by service person Dave and payment made. Dave is always exceptionally nice and explains everything. I feel confident with there car care.

Thye diagosed my problem and repaired the issue in a timely manner

Excellent service

Excellent service and as always, on time for completion.

They always do a very good job when checking our vehicle. Everyone is polite. They also send reminders & updates as well as suggestions for any improvements. I always recommend them.

Everything from check in to check out went well

Excellent as always

Another great experience by the service department

Best time ever buying a car.. will be back to get more cars.

I am always cared for by my service agent with great respect

Went as expected

Second vehicle we bought at location in past year. Had a great experience both times.

Everyone was very nice everything went fast in and out

Great teamwork from the sales floor to the finance department. Everyone worked together to make this purchase a great experience for my wife and I. Bob and Cole were very attentive to our needs and found the perfect vehicle for me. Thank you!!!

Great Customer Service

I had a great experience with Cole. He was very knowledgeable and easy to work with in obtaining my new car. Also a great experience with Ricky (sales manager) and Brian (financial). I would recommend Jim Shorkeys to anyone looking for a new vehicle.

Very quick and good service. Very friendly service advisor.

My car STILL is NOT fixed!! I have to put it in the shop AGAIN for the fifth time for the same problem. This time I will be using the Chevy dealership in Turentum

Everyone was efficient and courteous!

Everything was very satisfactory except that, with a scheduled appointment, a simple oil change should not take 1.5 hrs! That is my only complaint. Otherwise my visit was excellent!

Everybody was real, nice and considerate there. It didn't take real long for my inspection and they fixed my flat tire. was a good experience.

The team was courteous and helpful.

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I will return to this dealership again when ready to purchase another vehicle !!

Was checked quickly. In about an hour my car was ready. Everyone is friendly and polite.

Had a warranty issue. They went out of their way to make sure I had a truck to use during the repair process.

Very easy to deal with. Service folks took care of what my truck needed. The seen that I recently purchased the truck.

I just wanted to share that the team did communicate with me and did a great job with my vehicle. I appreciate the service and professionalism.

Everyone was very friendly and fixed all my issues with my trailblazer

Fast friendly service. Very kind employees

The Jim Shorkey service department is fantastic! I've been going there for over ten years and won't take my vehicles elsewhere.

Noah and Cole were awesome to work with. Very efficient and caring. Love the new Trax.

Service personnel were great, they kept me informed of the status of the services needed and were fast and efficient. I would recommend them to anyone.

Amazing team, everyone was super friendly and helpful

Staff was very friendly, inviting, knowledgeable, and entertaining. I have been car shopping for over a year and had some rough experiences. Anthony was amazing, very respectful, timely, and made sure we were taken care of. While waiting for Anthony to find the car we were approached twice to make sure someone was working with us. Best customer service hands down would recommend to friends and family for sure.

Nick B and the Finance guy were great!! Buy a lot of cars and I was treated amazing. Best car experience!

Great job on my car ! I will be safe on my travel across country. Thank you for the video it helped me to know more about my car .

The best service

It was very nice! Didnt take very long. Paid my part and left.

It was amazing. My salesman Tony Tanilli was wonderful. The 1st day I went in the showroom I business cards from 3 different men , but they didn’t ask me anything about what I was interested in. Tony approached me & took the time. That was the beginning of my purchase. And I’m grateful for meeting him. He’s a great man & salesman. I’m glad he stopped & gave me his time. And thank you also. I loved everything about my purchase & loved that Tony took more time with his explanations & set up with all my new stuff ( that was alot ) he was in no rush at all. He did an excellent & awesome job. Thank y’all 👍 💯and I love my car !!!

It was painless

Fast and friendly

Fast and courteous.

Had routine maintenance, oil change and tire rotation performed. Waited for vehicle and was happy with the service.

I came in for a recall that required only to have a code number on my tires read to determine if the tires were under recall from Continental Tire. My expectation was that this would take no more than 15 minutes if the code was not the one being recalled, which it was not. I spent an hour in the waiting area, which was excessive for the task being performed. Moreover, the service department did not remove the paper mat or mirror tag: I had to do that myself. Not what I'd call 5 star performance.

Friendly, efficient and easy to deal with.

Always a great job.

hi wanted just oil and filter change , thy added a engine filter and charged me 80 dollars more , i didnt argue at the time but feel i should of been told before it was done , next time i will read complete work order before signing , if i come back . otherwise service ok , gerry

My appointment was at 10:00am at 11:30 they tell me I need new brakes and then give me the price I say I will get them done later or somewhere else, I asked the mechanic why it took so long to let me know that my truck would not pass and got no answer I said close it up I'll take my truck didn't get it until 1:00. Never again will I get a vehicle done there and we just bought a car there and we had to reclean all the inside windows they had a film on them.

EXCELLENT SERVICE DEPT. PERSONEL VERY FRIENDLY AND INFORMATIVE. PLEASURE TO VISIT FOR BOTH OF MY VEHICLES. ACCOMMODATING AND PROFESSIONAL !!!!!

Great they help found the problem with my car had transportation for me until my car was finished so I would be able to go to work always very courteous and good customer service explained everything

Ok but I think you're prices are to high for inspection local garage is definitely less in area.

I have a 2025 Silverado EV RST that I purchased at another dealership. GM issued a vehicle wide update that makes the dash software so much better. My purchase dealership was not able to do the update and told me I could always go to another dealership. I'll I did and Jim Shorkey was able to take my truck and do the 4 hour update on the first try. Such a great experience with Dave and everyone else at the service department.

Everything went better than I expected

Always fast and thorough

Overall a good experience, though I wish there were some quieter working spaces to wait that weren't near loud terrible daytime tv programming.

Fast, friendly and professional service. Make recommendations for upcoming service without being pushy.

On line reservation. On time. Done early.

I thought the service lady that was working with me was being a bit racial, she spoke to me like I couldn't afford the services I was there for. She made me very uncomfortable; I didn't appreciate the way she interacted with me, when I told her my headlight was going to burn out soon she told me that whoever replaced the bulb in the first place put the wrong bulb in. "It's a new suv I've never had the bulb replaced before" but she was adamant about this wrong fact like I didn't know what I was talking about. I had to tell her repeatedly that there has never been any need to change the headlight before. I think I'll go somewhere else to get my headlight replaced

Quick and easy

At least the issue seems ok now

The service was done in a timely matter but I was told that I had to pay for my inspection. When I returned home I looked at my invoice from last year since Shorkey had completed the purchase from Watson Chevrolet and it stated Lifetime free inspection and that was one reason I bought out my lease. Very disappointed that they now decided not to honor it.

I’m not one that spends a lot of time shopping for a vehicle. I feel the process was strait forward

The waiting area was very clean, friendly associates and polite interactions with all.

Courteous kind smart and very helpful

Concerns addressed and fixed. Time of work was not too bad considering the work we had to have done.

service was fast and the explained everything

Johnny Matta made my experience easy and smooth. I will always buy from Johnny and Shorkey!

I brought my truck in for a noise and a problem with it jerking while driving from idle to 30mph. My advisor said it was a transmission problem. Which is covered under the drive train warranty. When I got my truck back, the noise was fixed but my truck still jerks worse than it did when I brought it in. I called and talked to Jeanine and she said that my computer is still figuring out my driving habits that I have to drive it 200 miles for all the fluids to take to the problem that was fixed. She stated that the mechanic changed gears in my transmission and fluids because they found metal in my transmission. But when she gave me the slip for the parts and the work that was done to my truck, there is no mention of changing gears. This does not make any sense to me as my truck is running worse than when I brought it in. I feel like I’m getting the run around.

Job done to my specs

Great service.

Jennine the customer service rep was very nice and professional. She checked me in without any issues and kept me informed of the status of my service. Dealership performed my service in a timely manner and I am satisfied .

Cole was very helpful. He took the time to explain the various systems on the dash. Cole was also very polite and informative. A plus to your group.

Great

The service department at Shorkey’s in Murrysville is first class. The office staff is very professional, knowledgeable and customer service oriented! The technicians do a terrific job and their work is always completed in a timely fashion too!!

Great service technician and communicates as the servicing is being done. A great video of briefing of service done, emailed at the completion.

Didn't tell pricing upfront

Everything was great in and out!

Nothing much to say tow truck picked up my vehicle on Monday afternoon repaired and picked up at Jim Shorkeys on Wednesday eveninig.

Will was great

great team good communications

First class from start to finish. Service department is the best I have experienced in 55 years of driving. Many service departments are good, or very good, but Jim Shorkey Chevrolet in Murrysville, PA is the best!!! I have many options available to me for service. Probably a dozen or more within 10 minutes of my house. I choose to drive 35 minutes to reach Jim Shorkey Chevrolet.

Inspection and emissions done. Was done on time and called me as soon as it was finished.

Set me up with an oil change, tire rotation on last minute notice to meet my schedule. Fast efficient service.

Friendly and service is excellent

I have been leasing cars through Johnny Marty’s for many years. He’s very helpful and goes the extra yard to accommodate his customers and make the process less difficult.

Very professional and knowledgeable about my concerns with vehicle

Great service everyone was friendly and accommodating and the video cracked me up.

Superb service, friendly people, always on time!

Always a good experience, you're service technician are professional and knowledgeable

Incredible service and great customer service

Very friendly staff, dealership is clean and up to date.

First class dealership. Dave in service department is a top notch guy and cares about his customers!!!!!!!!!!!!!!!!!!!!

We dropped our truck off this past Thursday for inspection on Friday. We redeived a call later Thursday afternoon stating that the inspection was done and the truck was ready to pick up! We saved aa whole day waiting for it to bee completed!! Thanks Shorkey Chevrolet!

Easy to schedule and the service was good and fast

GREAT SERVICE

I was a little confused as to where to drop my car off and where to enter the service department, but once I found my way, with the help of a nice employee, everything was fine. I was quickly checked in, instructed as to where to bring my car and where to enter for next time, and then sat in the lounge. I was periodically informed about my car.

GREAT

Consistently great service from the nicest staff

Friendly, experienced, knowledgeable

Excellent service, I was treated very well!

The best chevy dealership in the area

Everyone was very nice and very professional. Dave was very helpfull.

Got a shuttle ride home instead of waiting which was nice and they got all the work done in a fair amount of time. Everyone there was very helpful

Took my vehicle inon time.Completed the work & explained everything that was done. Highly recommend them.

I made an appointment for a sound recall. The lady who was my service rep was very friendly. My car had uploaded the sound recall by itself before I took it in (I didn't know that) I sat from 9:40 to 11;30. There were two other items that I addressed. 1)that I have to sign in every day to my Chevy app. 2) that my Google map on my car screen doesn't have a satalite view or a speed sign letting me know what the speed sign is where ever I'm traveling. She addressed it to me verbally but used words I didn't understand. I felt that in 2 hours they could have tried to fix my 2 concerns since my sound recall was already done.

This was now my second truck I purchased at the dealership. The staff is always friendly, knowledgeable, and makes the process smooth and easy.

Clean, laid back, a very nice atmosphere.

I felt like Family!!

Everything went smoothly and the employees were professional and friendly

Great place to buy and service your car

Friendly quick srvice

Great staff really appreciate keeping me informed on my vehicle progress. Nice waiting area.

I took our Silverado in for service and as always, they did a great job.

David was able to get everything handled quickly

They took me right away.

Young lady was very informative and kept me updated on vehicles status

okey

Bob Fox and finance were wonderful. We love this dealership!

Service manager Shaine Allerton was on the ball. He got me in on short notice for my oil change/tire rotation. He also explained to me I could use my GM card points towards payment for service and parts. Everything went well and I am very satisfied.

Ease of scheduling services, friendly and knowledgeable staff. Keep you informed throughout the process

Very great customer service. Efficient!

I want to thank the Jim Shorkey team that worked very hard to solve the problem of my 2017 Cruze transmission. From Shaine Allerton, Michael Disante who contacted GM about my problem, the technican who replaced the transmission, and Phil Bell who I took on a test drive and taught me about modren transmissions. A big thanks to General Motors for honoring the warrranty on the transmission. Thanks to all at Jim Shorkey Auto Group. Sincerely David Mohr

A good experience as always.

Thanks for getting me in quick for my service on my truck

Good communication with the customer through the service.

Prompt professional service

We had an excellent experience working with Anthony Tanilli and David Miller! We’ve heard so many great things about Anthony from friends so we decided to go see him when we were in the market for a new vehicle! Best decision ever. The process was seamless and professional. Everyone was friendly and willing to help.

I'm always treated Very Professional and shown much Courtesy, A Special Thank you to Advisers Dave and Jennine

Work was done quickly and efficiently. Had a issue with park switch. Thay didn't cover it because warranty ran out by 2500 miles.

Stopped in service dept for an appointment for maintenance. Had very good experience as always. Makes things so much easier being an owner

Great experience from start to finish. No old school used car salesperson tactics. Ernie, our salesperson, went the extra mile to find us the Traverse with the options and the color that we wanted.

As usual they were amazing and took care of all my concerns. Great customer service and very polite.

Very knowledgeable @ check in & put

A Family type environment !!

Had an oil change and tire rotation plus an alignment. Drove the vehicle noticed it still pulled right. Tried discussing with my service writer David, won’t return call and quit answering text after stating what my issue was.

A very relaxed, pleasant time throughout the wait. Shane, in the Services dept, was nothing but professional & courteous! Thank you! Joe Pa

Everything was awesome hiccups did everything with no issues car is fixed back to normal warranty actually worked out for me for once

Great experience at the dealership

Shaine A was an amazing help, very professional friendly and explained the report on my car in meaningful, easy to understand terms. Excellent service, will be back again!

incomplete service I had to make an addional trip back to (45 min trip both ways to complete the service (reset service monitor system)from a tire rotation. Since i made the extra trip i asked for atleast a car wash but was told it was broke ? Thanks

Always get good service.

Very timely service and very helpful service representative

Bob and Dave took care awesome care of me. They knew what I needed and had most of the paper work completed so that I didn't have to sit there all day.

I think the gentleman that helped me was David or Dave. He was absolutely amazing. He saved my day and my weekend. I changed work shifts to 12 hour days. He's a legend in my book.

Stopped in for a warranty issue - Claim was handled seamlessly. Much quicker than anticipated.

Always a good experience at the dealership. Always let me know whats wrong or what needs done. Always offering snacks, etc while I wait.

Bob Fox mages life easy. And the service department is fantastic.

This was the best vehicle purchasing experience we’ve ever had. We appreciate the way Mike, Bryan and Ricky made it a seamless and can we say enjoyable experience.

my adviser greeted me as soon as i drove in . gave me and estimated of how long it would

Good communication about progress of the service and convenient.

Great. No issues whatsoever and excellent communication.

Great service as usual!! Thank you!!

Loved the care they took in addressing my concerns.

Everything went smoothly.

Efficient

Service Advisor was great. Knowledgeable, personable and thorough.

Excellent

In comparison to other Chevy dealers in the general area of which I attempted to deal with SHORKEY CHEVROLET is far out in front. As for Bob Fox our salesman he was professional and courteous during the entire transaction. Fact is I really was not intending to trade up however it was Bob's attitude that changed our mind and we went for the deal. I refrained from a 5 star rating because of the financing which I felt could have been much more favorable to us however the FICO scoring was INCORRECT and I should have got a far better interest rate so now I have to arrange to refi at some point to save and counter the $6000 plus interest which is not to my liking. I realize I did not have to accept the offer however after going thru at least 4 other Chevy dealers I was fed up and decided to accept the offer only because of Bob Fox who I do rate at a FIVE STAR! I do want to offer you my opinion of On-Star who employs reps who DO NOT know what they are doing. I am still attempting to resolve an issue with on star relating to the 2023 Trailblazer I traded in. Same goes for Sirius XM who has my account all screwed up. My son owns a 2021 TB and he is thinking of trading up and if he does he will be calling Bob Fox. I will also give a high rating to Brian S, the F&I gentleman who was also efficient and courteous. Thank you, Mr & Mrs V. Karlski Feb 23.2026

The Shorkey service team always goes above and beyond to make sure my vehicles are properly serviced in the time promised!

Brandon made it easy and in a timely manner. He explained everything about our new car and answered any questions we had. Very professional.

Quick thorough and straight forward how I like it.very cordial and provides any thing asked.

Everything went well. My scheduled maintenance was performed well and went flawlessly.

Very nice and friendly people

Very professional environment, very friendly my salesman pj was more helpful than I could of imagined

Quick and courteous

Our salesman Jim and the finance department were incredible. We are loyal customers and this service is the reason why!!!

Best service around

Took care to my concerns

I had an excellent experience and all my needs were met

Thanks for the continued diagnosis of the tire pressure monitoring system

Jennine always takes care of our service needs in a most friendly and trouble-free way. The mechanics are conscientious and top-notch. I own 4 Chevrolets and I would not even consider taking them anywhere else for service!

Big on customer service and this location is great at it. Other Chevy dealers in my area(Wexford/Bellevue) could care less and are extremely rude. Their techs are very fast and efficient. My appointment was at 1pm and I was out by just after 1:30ish. Plus they wash your cash which I love!

My change oil light came on 12 days after my inspection. If my oil life was checked, I could have gotten my oil changed at this appt instead of finding time 12 days later to come in for another appt. When I called in to ask if this was something that should have been caught during inspection, I was given the run around instead of just apologizing for the overlook and asking how they could help to fix it.. ex: giving me a rental car while I drop my car off again for an oil change.

The staff is great but it seems there are always things that can't get done at that visit. I always have to come back after they can find out something about warranty coverage, takes more time, etc.

Oil change, and maintenance. We also had a ck engine light the computer needed reset. I had ask Shane to please ck my cabinet filter he said they would. And it never happened. Kinda disappointed

Cole is persistent! Got me the deal I wanted.

Very fast and competent service. Very friendly and appreciative of customers!

Good

Shaine and Janine are my main points of contact in service department . Both are friendly helpful and knowledgeable Thanks !!!!!!!!

Our Silverado's check engine light came on so out to the Chevy garage it went to have it checked out. After running the diagnostic, they found that the camshaft & lifters had failed which resulted in a complete top half of the engine getting overhauled. The cam & lifters were replaced along with the water & oil pumps, numerous gaskets, pipes, hoses & other parts necessary to complete the rebuild. When we got our truck back it ran better than new. The power was back & the engine idled so smooth & quiet you could barely hear it run & the same for the transmission as far as shifting gears while driving. The tech that worked on our truck was Jesse & he did a super job! Our salesmen asked me who was doing the work & I replied to him that Jesse did the work. I was told by numerous people there that he is a very meticulous person & is very, very good on engines & transmission's & I certainly agreed with their assessment of his work. I even complemented him on his work & told him the truck runs great. Thank God for our extended warranty $7,124.42 was the total cost of this repair all covered under warranty which included the 8 days of a rental vehicle. I cannot thank the service department enough for going over & above to get our Silverado repaired & taking very good care of us. We have been dealing with Jim Shorkey formally Watson Chevrolet for well over a decade know & in our case we have never had a problem. We over the years have built a great working relationship with them & any issues that we may have had have been rectified to our satisfaction. Others may have or had issues but, in our case, never a problem. Honestly, I won't go to any other dealer for repair work on any of our vehicles. A huge shout out to Jesse he is awesome. Thanks, Greg H.

Mike Aurgoid was awesome. I told him what I had my eye on and he made it happen. He had it pulled into the garage, clean and warm for the best experience during freezing temperatures

As always, the Shorkey Service Team of professionals delivers quality work at a reasonable price. unless i need some service while travelling. my 2018 Traverse and 2025 Silverado don't go elsewhere for service! Keep up the great work!

I was very satisfied with my service and they even washed my vehicle, had all the interior protected from any dirt and gave me water and a snack!!! How awesome is that!!!

We got the oil changed and tires rotated.

I’ve bought several cars from John Matta. He always makes the process quick and easy. Everyone is helpful and friendly.

Bob Fox made my experience at the Jim Shorkey in Murraysville very positive. He asked my preferences for a vehicle down to the color. He assured that I was comfortable and kept me informed of the process. For the last several years, I have leased. This time I made a purchase. I love that Bob explained to me that I could still trade my car in three years, even if I did not go with the lease option. The difference was in three years, I could trade in because I wanted to not because I had to. That had never been explained to me in that way before.

My appointment was completed in a timely manner. All aspects of the inspection were communicated clearly. Dave’s customer service was outstanding as always.

Professional service as usual!

service advisor Kapryce Struble did a great job> explained issues well and concise. Service performed very well and with no issues. I am extremely pleased with the sevice provided! Thank You Mike Vincent-- Murrysville PA

Fast, ftiendly and professional

Jim Shorkey, your work force personnel is outstanding. However, the tires on my 2023 Transverse with 13800 miles are worn out with no replacement inside. What I'm stating the tires should not have worn down that quickly.

Great friendly staff and quick service

Everyone is so nice

Always a good experience

Did the work in a timely fashion very pleased I think I found my service place

Friendly knowledgeable staff. Also made me aware of GM rewards cash that I didn't know I had. Thank you.

Our truck is now stuck in the Walmart parking lot because it will not start. We haven’t even had the truck back 3 days from it being worked on. We are waiting to get in touch with you all, which is equally as frustrating. No one ever answers the service phone. Right before the holidays, and we don’t have a vehicle. You all had it for nearly 3 weeks, and we still have an undriveable vehicle. This is outrageous.

Staff is always friendly and explains everything. They make service recommendations but never push for you to purchase anything.

Dave was great and kept me updated!

Great people. Fast and effi

The hot chocolate was great and the chairs were comfortable I didn't have to wait too long for my car to be serviced.

Love it

When I make an appointment, they are always ready with my information.

Very welcoming and professional staff at the service department. My appointment was complete completed in a timely manner.

I think your facility did great. I dropped my truck off on my way to my job site, so time was of the essence. You guys had me in and out in a matter of minutes. That was very important. The best thing was that you guys believed me when I said I saw moisture inside the headlight, even though it wasn't visible when my truck was there, and you guys still ordered me a new part, based on my word. That means everything to me, because I wouldn't make this up, and quite honestly, I really don't have the time to be bringing my truck back every time I see moisture in the headlight. Thank you so much for that. It's a good feeling to know that you have a dealership that works with you and stands behind you. You guys should be proud of that, because many dealerships are only worried about making money off people, and charging them unnecessarily. Good feeling to be able to put trust in something.

It went quickly and I was made aware of everything in words I could understand. Im happy with the service

They presented options and helped us get where we needed to be financially. Our salesman, Bob, was very helpful. The financial manager, Brian, explained everything very well.

It was perfect

Shane is great

TOP NOTCH

Had 100,000 mile service. Was completely satisfied

PJ was great to work with !! Finance guy not as much

Mr. Wingard, and his staff, were very polite, professional, and informative. They kept me updated throughout the entire time I was waiting for my car. I was very pleased and satisfied. I hope I can keep getting my car serviced with Mr. Wingard. I will be contacting him soon for future appointments. Thank you for your time in this matter. Don Esswein. 2019 Cheverolet Malibu owner.

It was a very pleasant experience not stressful at all and staff was very pleasant to work with

The Jim Shorkey Chevy team is outstanding across the entire organization. The maintenance team should be ranked #1 in the US country! They are extremely knowledgeable, professional and courteous! The staff provides a customer with all that they completed as well as recommending other work based on the future with parts that reach time for replacement, but not at the current time. Love the video taken to show good and bad aspects of the car that needs attention. Jennine Bonifati, Dave Wingard, and Mike DiSante are the #1 team that I am extremely proud of and respect for their work, knowledge and professionalism. No one can top them!

Easy and pleasant experience.

Everyone is always very friendly. Service was timely.

It’s always a great experience at Shorkey Chevrolet!

Jeanine Bonafati was very helpful. The service technician did the job needed. My Chevy app still doesn’t work.

My Service advisor Kapryce Stuble was outstanding!!

Everyone was polite and the service was quick.

Very disappointed! Was told I needed a new battery and that it might take awhile because of the location of the battery! Agreed to purchase and get battery installed! Next thing 15 to 20 minutes later my car is right out in front ready to go! My bill $270 for battery which is okay but $199 labor to install! It took maybe 20 minutes at most! That’s about $600 an hour labor rate! I am in shock and feel scammed! I am a regular customer both in purchasing and service but feel that this labor charge must be drastically reduced for me to return in any capacity!

Good experience thanks!

Friendly professional knowledgeable Ernie Moyer my salesman was awesome. He took time to instruct me on the new technology. I couldn't be happier with process and the product.

it was good

Very nice and comfortable. Staffs are professional and friendly. Highly recommend this dealership.

Great service. Everyone was kind and friendly and took excellent care of my car and repqirs

Anthony Tinilli found the truck I was looking for and worked hard to get it to the Shorkey lot. He was very knowledgeable and able to answer all my questions.

very good service

Dave was great.

Great service and very nice employees.

Did the work i needed and got me out in a timely matt Thanks to all who help me The service writer ? Jennie who wrote me up Mike who checked me out Steve Tocco who did my work

Courteous, efficient, comfortable waIting area but 20 mile round trip. We bought our Impala from Watson who included free lifetime inspections. Shorkey as successor WAS honoring that perk, but you charged us this time. It's no longer worth the drive. We will be getting our service closer to home in the future.

Great service

The people were great!! Quick service!!

Everyone is so nice and professional at Jim Shorkey's Murrysville Dealership. I always have an excellent experience. My Salesperson Bob is very knowledgeable and helpful. He made my purchase and experience very positive. I will always go back to this dealership.

Thanks again for your help in resolving a tire pressure system issue for us.

I've been completely satisfied with the service received on my Traverse from Jim Shorkey's dealership. They were able to quickly diagnose the issues with my auto and expertly repair them.

Great staff and service from this location. It’s not everyday you get service on your vehicle but both times I have been here the staff has been amazing. Glad to find a new place to service my vehicle.

I asked for just an oil and filter change. And I received, an oil and filter change. Perfect!

The service department might be the only reason I buy another vehicle from them

Working with Will was such a great experience! I felt heard and respected through the entire process.

Always a fast and efficient service department